Privacy Policy

Last updated: 22 October 2026

1. Who We Are

HEVIA operates the website https://heviaprivate.com.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us.

2. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, submitting an enquiry or expressing interest in our services.

This information may include your name, email address, telephone number and the contents of your message.

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you interact with the website.

We collect only the information reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and communicate with you.
• Provide information about our services and respond to your requests.
• Manage and improve our website and its functionality.
• Maintain website security and prevent spam, fraud or misuse.
• Comply with applicable legal and regulatory obligations.

We do not sell your personal information to third parties.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to ensure its proper functioning, maintain security, remember preferences and, where enabled, understand website usage.

Some cookies may be set by third-party services integrated into our website.

You can manage cookies through your browser settings. Where required by applicable law, we will seek your consent before using non-essential cookies.

5. Third-Party Services and Embedded Content

Our website may contain links to, or embedded content from, third-party websites and services.

These third parties may collect information about your interaction with their content in accordance with their own privacy policies. HEVIA does not control the privacy practices of external websites.

We may also use third-party service providers to support website hosting, security, communications and other website functions. Such providers may process personal information on our behalf where necessary to provide their services.

6. How We Share Your Information

We may share personal information with trusted service providers where necessary to operate our website, respond to your enquiries or provide requested services.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights, security or legitimate interests.

We do not sell personal information or share it with third parties for their independent marketing purposes.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to enquiries, maintain appropriate records and meet applicable legal obligations.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. International Data Transfers

Some of our website hosting providers or third-party service providers may process or store personal information outside the United Arab Emirates.

Where personal information is transferred internationally, we will take the measures required by applicable data protection law.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where applicable.
• Request restriction of, or object to, certain processing activities.
• Withdraw consent where processing is based on your consent.
• Exercise any other rights available under applicable data protection law.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing a request, and certain legal exceptions may apply.

10. Children’s Privacy

Our website is not intended to collect personal information directly from children. If you believe a child has provided us with personal information inappropriately, please contact us so that we can assess the matter and take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable legal requirements. The latest version will be published on this page with its updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact HEVIA:

Website: https://heviaprivate.com

Email: hello@heviaprivate.com